Contact us
We'd love to hear from you
We'd love to hear from you
Click below to schedule a call with an expert. Alternatively, drop us a message, and we'll respond within 48 hours.
Click below to schedule a call with an expert. Alternatively, drop us a message, and we'll respond within 48 hours.
FAQ
Frequently asked questions
Here are the top questions our clients ask before getting started.
How is CarbonAct different from our existing ESG software (e.g., Salesforce, Watershed)?
ESG platforms are excellent databases, but they rely on you to feed them data. If your suppliers ignore the automated surveys these platforms send, your dashboard remains empty or relies on inaccurate estimates. CarbonAct solves the "Collection Gap." We are a managed service, not just a software tool. We act as a concierge team that picks up the phone, engages your suppliers, and manually extracts the data. We then hand you a verified "Golden Record" that you can upload into your existing ESG platform.
My suppliers are small and don't have sustainability teams. How will you get data from them?
This is exactly why the "Concierge Model" works. We don't expect your suppliers to be carbon experts. We simply ask them for the raw evidence they already have: utility bills, fuel receipts, and production logs. Our team of analysts performs the complex ISO-compliant calculations for them. We make compliance effortless for your supply chain, which is why we achieve response rates of 80%+ compared to the industry average of 30%.
Is the data you collect compliant with the UK CBAM and audit standards?
Yes. We strictly adhere to the GHG Protocol Corporate Value Chain (Scope 3) Standard and ISO 14064-3 verification principles. We do not use "black box" estimates. Every data point we deliver is backed by a "Chain of Custody"—meaning you can trace the final carbon number back to the specific electricity bill or fuel receipt provided by the supplier. This ensures your data is ready for limited assurance audits and UK CBAM tax declarations.
What happens if a supplier refuses to provide data?
We use a "Triage & Escalate" process. First, we attempt to support them via our Concierge team. If they remain non-responsive, we flag them as "High Risk" in your dashboard. We then provide you with a "Default Value Impact Report," showing you exactly how much extra tax liability that specific supplier is creating for you by failing to report. This gives your procurement team the leverage needed to enforce contract compliance.
How much work is required from my team to run a Pilot?
Minimal. We are designed to run independently. To launch a 30-Day Audit Defense Pilot, we only need two things: A list of your target suppliers (Name, Email, Phone). An introductory email from your Procurement Lead (we provide the template) to authorize us to speak on your behalf. Our team handles all onboarding, data extraction, calculation, and verification. You simply receive the final dataset and risk report.
How is CarbonAct different from our existing ESG software (e.g., Salesforce, Watershed)?
ESG platforms are excellent databases, but they rely on you to feed them data. If your suppliers ignore the automated surveys these platforms send, your dashboard remains empty or relies on inaccurate estimates. CarbonAct solves the "Collection Gap." We are a managed service, not just a software tool. We act as a concierge team that picks up the phone, engages your suppliers, and manually extracts the data. We then hand you a verified "Golden Record" that you can upload into your existing ESG platform.
My suppliers are small and don't have sustainability teams. How will you get data from them?
This is exactly why the "Concierge Model" works. We don't expect your suppliers to be carbon experts. We simply ask them for the raw evidence they already have: utility bills, fuel receipts, and production logs. Our team of analysts performs the complex ISO-compliant calculations for them. We make compliance effortless for your supply chain, which is why we achieve response rates of 80%+ compared to the industry average of 30%.
Is the data you collect compliant with the UK CBAM and audit standards?
Yes. We strictly adhere to the GHG Protocol Corporate Value Chain (Scope 3) Standard and ISO 14064-3 verification principles. We do not use "black box" estimates. Every data point we deliver is backed by a "Chain of Custody"—meaning you can trace the final carbon number back to the specific electricity bill or fuel receipt provided by the supplier. This ensures your data is ready for limited assurance audits and UK CBAM tax declarations.
What happens if a supplier refuses to provide data?
We use a "Triage & Escalate" process. First, we attempt to support them via our Concierge team. If they remain non-responsive, we flag them as "High Risk" in your dashboard. We then provide you with a "Default Value Impact Report," showing you exactly how much extra tax liability that specific supplier is creating for you by failing to report. This gives your procurement team the leverage needed to enforce contract compliance.
How much work is required from my team to run a Pilot?
Minimal. We are designed to run independently. To launch a 30-Day Audit Defense Pilot, we only need two things: A list of your target suppliers (Name, Email, Phone). An introductory email from your Procurement Lead (we provide the template) to authorize us to speak on your behalf. Our team handles all onboarding, data extraction, calculation, and verification. You simply receive the final dataset and risk report.
How is CarbonAct different from our existing ESG software (e.g., Salesforce, Watershed)?
ESG platforms are excellent databases, but they rely on you to feed them data. If your suppliers ignore the automated surveys these platforms send, your dashboard remains empty or relies on inaccurate estimates. CarbonAct solves the "Collection Gap." We are a managed service, not just a software tool. We act as a concierge team that picks up the phone, engages your suppliers, and manually extracts the data. We then hand you a verified "Golden Record" that you can upload into your existing ESG platform.
My suppliers are small and don't have sustainability teams. How will you get data from them?
This is exactly why the "Concierge Model" works. We don't expect your suppliers to be carbon experts. We simply ask them for the raw evidence they already have: utility bills, fuel receipts, and production logs. Our team of analysts performs the complex ISO-compliant calculations for them. We make compliance effortless for your supply chain, which is why we achieve response rates of 80%+ compared to the industry average of 30%.
Is the data you collect compliant with the UK CBAM and audit standards?
Yes. We strictly adhere to the GHG Protocol Corporate Value Chain (Scope 3) Standard and ISO 14064-3 verification principles. We do not use "black box" estimates. Every data point we deliver is backed by a "Chain of Custody"—meaning you can trace the final carbon number back to the specific electricity bill or fuel receipt provided by the supplier. This ensures your data is ready for limited assurance audits and UK CBAM tax declarations.
What happens if a supplier refuses to provide data?
We use a "Triage & Escalate" process. First, we attempt to support them via our Concierge team. If they remain non-responsive, we flag them as "High Risk" in your dashboard. We then provide you with a "Default Value Impact Report," showing you exactly how much extra tax liability that specific supplier is creating for you by failing to report. This gives your procurement team the leverage needed to enforce contract compliance.
How much work is required from my team to run a Pilot?
Minimal. We are designed to run independently. To launch a 30-Day Audit Defense Pilot, we only need two things: A list of your target suppliers (Name, Email, Phone). An introductory email from your Procurement Lead (we provide the template) to authorize us to speak on your behalf. Our team handles all onboarding, data extraction, calculation, and verification. You simply receive the final dataset and risk report.